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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luz Rivera

May 9, 2025

5  out of  5
rating by Luz Rivera
"It was a pleasure working Heather Gahan, she was able to save me some money, she answered all my questions that I had for her, over all I am happy I went with State Farm."
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tammy VandeZande

May 9, 2025

5  out of  5
rating by tammy VandeZande
"Thanks to John Grey and his Staff at State Farm for taking the time to go my policy with me when he became my insurance agent. and the questions we had and with our hail damage! Very caring and helpful! Great people!"
We responded:
"Hi Tammy, thank you for the kind review. I'm glad we were able to help you pick important coverage options on your home insurance policy before your claim happened."
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Roger Hasbrouck

May 2, 2025

5  out of  5
rating by Roger Hasbrouck
"Adriana at John Grace State Farm in Beaverdam is so helpful and getting our car insurance transferred from Wisconsin to Georgia. The main thing is that she didn’t transfer it too soon and leave our car uninsured. She has double check that all the underwriting is completed before that is done. John Gray’s office always sees that my questions are treated respectfully and given due consideration. I am a very satisfied customer of this office."
We responded:
"Hi Roger, thanks for the kind review! I would like to thank you for choosing my office to take care of your insurance needs for the last 30 years. I wish you the best in your new home in Georgia. "
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Audrey Delosreyes

April 30, 2025

5  out of  5
rating by Audrey Delosreyes
"Danielle is amazing she helped me with my Business getting Insurance and help me how to get my LLC business name back. She even give me phone numbers I can call bug DFI😁. After emailing,callings, paying, emailing again . I finally got accepted my request to have my dissolved LLC name back to me😍 Thank you Danielle. Highly recommended statefarm Insurance 👍"
We responded:
"Hi Audrey, thank you for taking time to give us a nice review. I’m glad to Danielle could find some phone numbers so you could call to get your LLC issue resolved. "
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Ted Krenz

April 30, 2025

5  out of  5
rating by Ted Krenz
"My wife and I stopped in to get a quote at our local state farm office. Megan was very friendly and polite. We ended up switching all 5 of our policies over to state farm. U can't go wrong with them. I even recommend my family to check into switching."
We responded:
"Hi Ted. Thank you for taking time to give a review. Megan does a great job for us helping customers with auto and home insurance in our Waupun office."
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Erin Ashcraft

April 29, 2025

5  out of  5
rating by Erin Ashcraft
"Adriana Escamilla made everything so easy! She’s incredibly responsive, fast, and took care of every detail I needed. I felt fully supported and truly appreciate her outstanding service. Highly recommend!"
We responded:
"Thank you Erin for taking the time to post the kind review"
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Noel Pavenski

April 29, 2025

5  out of  5
rating by Noel Pavenski
"I work with Adriana Escamilla at this office. I needed to make a claim on my homeowners insurance and the staff here did everything they could to make the process as quick and painless as possible. I am very happy with the professionalism and service here!"
We responded:
"Thank you for the kind words. We are very thankful to have Adriana on our team."
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Deanna Koehler

November 16, 2024

5  out of  5
rating by Deanna Koehler
"I highly recommend John Grey as an agent. He does a great job of thoroughly reviewing my policies annually and making recommendations. Most recently, he leaned in to help expedite something with the claims department that was held up. He is very responsive and always willing to help. Thank you John!"
We responded:
"Thank you Deanna for the kind words and 5 star review. "
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Katy Ruys

November 15, 2024

5  out of  5
rating by Katy Ruys
"Best insurance a person could have. Always right there when you need them. John Grey agency is superb."
We responded:
"Thank you Katy for the 5 star review!"
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Debbie Bonner

November 14, 2024

1  out of  5
rating by Debbie Bonner
"After 30 years of owning a home, I had my first claim last year. I was told by 2 local contractors that I had wind and hail damage. The SF rep came out and said that I didn't need to worry...I had none. I'm a senior with limited balance so I couldn't get on my roof to see who was lying to me. Turns out it was SF. The damage was real and letting it go for a year caused significantly more damage. The insulation in my attic is molded and I could put my finger right through my kitchen ceiling. SF didn't deny the clam a second time....they gave me $200 to cover all the damage to my roof, my insulation, and my ceiling. In looking up reviews, it turns out they are notorious for denying claims and I wish I would have taken the time to look into SF. I hope I can save someone else from making the same mistake I made."
We responded:
"We’re very sorry to hear about your claims experience and appreciate you bringing this to our attention at my insurance agency. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us."
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Parkis Waterbury

July 19, 2024

5  out of  5
rating by Parkis Waterbury
"Always great service. They treat you like a neighbor just like the advertisement. I was with USAA previously and customer service varied from good to poor, so I switched to State Farm at the John Gray agency and have always recieved excellent service from the whole staff."
We responded:
"Hi Parkis, thank you for the kind review. I’m glad we could help you with your insurance needs. "
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Tom Kees

April 30, 2024

5  out of  5
rating by Tom Kees
"World-class agent and team!"
We responded:
"Hi Tom, thank you for the kind review!"
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Kyle Fischer

March 13, 2024

5  out of  5
rating by Kyle Fischer
"Best insurance agency to work with if there are any issues they are quickly resolved without hassle. The people there are very nice and respectful."
We responded:
"Kyle, thank you for the review. "
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Casey Sell

March 13, 2024

5  out of  5
rating by Casey Sell
"Megan was super easy to work with and saved me a ton of money!!"
We responded:
"Thank you for the review! Megan does great work for us in the Waupun office. "
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Roger Bruesch

March 9, 2024

1  out of  5
rating by Roger Bruesch
"State Farm Insurance Company Don't care about anything but themselves and not helping any customer . Just raise your rate and doing anything to help their customers"
We responded:
"Hi Roger, thanks for the review. Please contact me to set up a time for a call or visit with me at the office to discuss your insurance situation."
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Lisa La Reau

January 16, 2024

5  out of  5
rating by Lisa La Reau
"These people really are the best! Always a breeze working with them. Sherry Schultz has been amazing helping me get thru my claim!"
We responded:
"Hi Lisa, thanks for the kind review! We appreciate it."
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Sujen Brandenburg

December 19, 2023

4  out of  5
rating by Sujen Brandenburg
"Sherry was so patient with me! She was a pleasure to talk, laugh and do business with! She was very thorough with everything! I’m glad I made the switch to State Farm Insurance!"
We responded:
"Thanks Sujen"
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Kayla & Ryan Hickmann

September 23, 2023

5  out of  5
rating by Kayla & Ryan Hickmann
"I worked with Jacob from John Grey's office via email to create a quote for switching our home, auto, and umbrella insurances from American Family to State Farm. He worked very hard and very quickly to give me quotes that were the exact same coverage as my old insurance. I will be saving over $1200 annually, so needless to say I'm very happy!"
We responded:
"Thanks for the kind review. Jacob does a great job!"
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robert kratofil

September 24, 2022

5  out of  5
rating by robert kratofil
"My Agent, John Grey, moved so quickly on my claim! The adjuster,Jason Peters, came in, polite,courteous and very knowledgable, assessed the damage, and handed me a check right then!! Big Thanks State Farm!!"
We responded:
"Thanks for the review. We are very proud of the State Farm claims partners."
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I

August 26, 2022

5  out of  5
rating by I
"Great service and price. Danielle helped me sign up and made the process very smooth!"
We responded:
"Thank you for the review and for the very positive feedback about Danielle."
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Orin Mittelstadt

April 17, 2021

3  out of  5
rating by Orin Mittelstadt
"Office not open"
We responded:
"Hi Orin, We in the office from 9 to 5 and I have 2 of my team members working remotely. We are keeping the door locked and trying to do as much by phone as possible but we are bringing people into the office as needed. We hope to unlock the door soon."
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Emily Ann

March 9, 2021

5  out of  5
rating by Emily Ann
"Been with John for years."
We responded:
"Thanks."
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Cheyenne Hartmann

May 7, 2020

5  out of  5
rating by Cheyenne Hartmann
"I just got off the phone with Heather G, she was awesome and very helpful! I am very young and new to car insurance, she helped me understand what I was paying for and how I was being protected. VERY HELPFUL! Great with any questions I had!"
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Heather Gahan

January 8, 2020

5  out of  5
rating by Heather Gahan
"This office has the feeling of family. Super friendly folks with tons of experience. Have always had the best service. Definitely recommend this office and State Farm’s products."
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vern siebert

August 1, 2019

5  out of  5
rating by vern siebert
"Kind, knowledgeable and very friendly"
We responded:
"Thank you for the kind review! Craig says hi."