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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stivens Vargas

Stivens Vargas

October 17, 2025

5  out of  5
rating by Stivens Vargas
"Excelente atención, información detallada de los servicios que ofrecen y la colaboración de Adriana en español aún mejor 👌"
We responded:
"Thank you for the review, we very proud of Adriana, she does a great job helping all our customers."
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Luis Gomez

October 17, 2025

5  out of  5
rating by Luis Gomez
"Recibo siempre una atención muy exelente gracias por sus servicios muy muy exelente"
We responded:
"Thanks for review Luis!"
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Caleb Webster

October 17, 2025

5  out of  5
rating by Caleb Webster
"Heather has been great to work with and going with State Farm will save us hundreds of dollars!"
We responded:
"Thanks for the review, Caleb! Let your family and friends know."
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Kori Broitzman

October 13, 2025

5  out of  5
rating by Kori Broitzman
"Danielle Hoerig was so helpful and very responsive! Would definitely recommend her!!!"
We responded:
"Kori, thanks for the review! "
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Shawn Holbach

October 10, 2025

5  out of  5
rating by Shawn Holbach
"Heather has been a pleasure to work with! Very knowledgeable and quick to respond to any questions we had!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Heather helping you! We look forward to continuing to support your insurance needs."
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Ruth Kaiser

September 25, 2025

5  out of  5
rating by Ruth Kaiser
"I really appreciate the fact that John contacts us to review our coverage to make sure we have what we want/need. We recently a hail damage claim & the entire process was easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carol Zak

September 18, 2025

5  out of  5
rating by Carol Zak
"I always have a pleasant conversation with my State Farm representatives, each and every one of them treat you like a family member, it's always a pleasure to have them call or to call them to get answers to my questions or concerns. I never hesitate to reach out knowing they care, great PR every one of them and most of all trustworthy that's what counts ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Luke Daniels

July 29, 2025

5  out of  5
rating by Luke Daniels
"Clear communication, and very helpful"
We responded:
"Luke, welcome to our office and thank you for the review! Danielle always does a great job helping new customers switch to our office."
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KAREN HENRY

July 6, 2025

4  out of  5
rating by KAREN HENRY
"John and his team have been very helpful to me and my family! My questions are always right away and with specific details."
We responded:
"Thanks Karen and thank you for choosing my State Farm office for your insurance needs. John"
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Vicky Hartwig

June 16, 2025

5  out of  5
rating by Vicky Hartwig
"My husband and I changed all of our insurance polices to John Grey's State Farm Agency about a year ago. His office staff made this transition very easy. This morning, we met in person with John to go over our policies and make sure we had the appropriate coverage. He was easy to talk to, very knowledgeable, and helped us change things that needed to be changed. We would highly recommend John Grey for all your insurance needs."
We responded:
"Thank you for taking the time to submit a review. It was nice to meet with you in person to review everything, "
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Barbara Mason

May 29, 2025

5  out of  5
rating by Barbara Mason
"I spoke with Danielle and she was amazing she explained everything in great detail and was very helpful. She made me very comfortable talking to her. I would recommend her to anyone that may be looking for insurance. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Luz Rivera

Luz Rivera

May 9, 2025

5  out of  5
rating by Luz Rivera
"It was a pleasure working Heather Gahan, she was able to save me some money, she answered all my questions that I had for her, over all I am happy I went with State Farm."
We responded:
"Luz, thank you for the review! Heather does a great job helping people with insurance! Welcome to our office."
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tammy VandeZande

May 9, 2025

5  out of  5
rating by tammy VandeZande
"Thanks to John Grey and his Staff at State Farm for taking the time to go my policy with me when he became my insurance agent. and the questions we had and with our hail damage! Very caring and helpful! Great people!"
We responded:
"Hi Tammy, thank you for the kind review. I'm glad we were able to help you pick important coverage options on your home insurance policy before your claim happened."
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Roger Hasbrouck

May 2, 2025

5  out of  5
rating by Roger Hasbrouck
"Adriana at John Grace State Farm in Beaverdam is so helpful and getting our car insurance transferred from Wisconsin to Georgia. The main thing is that she didn’t transfer it too soon and leave our car uninsured. She has double check that all the underwriting is completed before that is done. John Gray’s office always sees that my questions are treated respectfully and given due consideration. I am a very satisfied customer of this office."
We responded:
"Hi Roger, thanks for the kind review! I would like to thank you for choosing my office to take care of your insurance needs for the last 30 years. I wish you the best in your new home in Georgia. "
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Cordaphia Kadyan

April 30, 2025

5  out of  5
rating by Cordaphia Kadyan
"Danielle is amazing she helped me with my Business getting Insurance and help me how to get my LLC business name back. She even give me phone numbers I can call bug DFI😁. After emailing,callings, paying, emailing again . I finally got accepted my request to have my dissolved LLC name back to me😍 Thank you Danielle. Highly recommended statefarm Insurance 👍"
We responded:
"Hi Audrey, thank you for taking time to give us a nice review. I’m glad to Danielle could find some phone numbers so you could call to get your LLC issue resolved. "
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Ted Krenz

April 30, 2025

5  out of  5
rating by Ted Krenz
"My wife and I stopped in to get a quote at our local state farm office. Megan was very friendly and polite. We ended up switching all 5 of our policies over to state farm. U can't go wrong with them. I even recommend my family to check into switching."
We responded:
"Hi Ted. Thank you for taking time to give a review. Megan does a great job for us helping customers with auto and home insurance in our Waupun office."
Profile photo of Erin Ashcraft

Erin Ashcraft

April 29, 2025

5  out of  5
rating by Erin Ashcraft
"Adriana Escamilla made everything so easy! She’s incredibly responsive, fast, and took care of every detail I needed. I felt fully supported and truly appreciate her outstanding service. Highly recommend!"
We responded:
"Thank you Erin for taking the time to post the kind review"
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Noel Pavenski

April 29, 2025

5  out of  5
rating by Noel Pavenski
"I work with Adriana Escamilla at this office. I needed to make a claim on my homeowners insurance and the staff here did everything they could to make the process as quick and painless as possible. I am very happy with the professionalism and service here!"
We responded:
"Thank you for the kind words. We are very thankful to have Adriana on our team."
Profile photo of Deanna Koehler

Deanna Koehler

November 16, 2024

5  out of  5
rating by Deanna Koehler
"I highly recommend John Grey as an agent. He does a great job of thoroughly reviewing my policies annually and making recommendations. Most recently, he leaned in to help expedite something with the claims department that was held up. He is very responsive and always willing to help. Thank you John!"
We responded:
"Thank you Deanna for the kind words and 5 star review. "
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Katy Ruys

November 15, 2024

5  out of  5
rating by Katy Ruys
"Best insurance a person could have. Always right there when you need them. John Grey agency is superb."
We responded:
"Thank you Katy for the 5 star review!"
Profile photo of Debbie Bonner

Debbie Bonner

November 14, 2024

1  out of  5
rating by Debbie Bonner
"After 30 years of owning a home, I had my first claim last year. I was told by 2 local contractors that I had wind and hail damage. The SF rep came out and said that I didn't need to worry...I had none. I'm a senior with limited balance so I couldn't get on my roof to see who was lying to me. Turns out it was SF. The damage was real and letting it go for a year caused significantly more damage. The insulation in my attic is molded and I could put my finger right through my kitchen ceiling. SF didn't deny the clam a second time....they gave me $200 to cover all the damage to my roof, my insulation, and my ceiling. In looking up reviews, it turns out they are notorious for denying claims and I wish I would have taken the time to look into SF. I hope I can save someone else from making the same mistake I made."
We responded:
"We’re very sorry to hear about your claims experience and appreciate you bringing this to our attention at my insurance agency. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us."
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Parkis Waterbury

July 19, 2024

5  out of  5
rating by Parkis Waterbury
"Always great service. They treat you like a neighbor just like the advertisement. I was with USAA previously and customer service varied from good to poor, so I switched to State Farm at the John Gray agency and have always recieved excellent service from the whole staff."
We responded:
"Hi Parkis, thank you for the kind review. I’m glad we could help you with your insurance needs. "
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Tom Kees

April 30, 2024

5  out of  5
rating by Tom Kees
"World-class agent and team!"
We responded:
"Hi Tom, thank you for the kind review!"
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Kyle Fischer

March 13, 2024

5  out of  5
rating by Kyle Fischer
"Best insurance agency to work with if there are any issues they are quickly resolved without hassle. The people there are very nice and respectful."
We responded:
"Kyle, thank you for the review. "
Profile photo of Casey Sell

Casey Sell

March 13, 2024

5  out of  5
rating by Casey Sell
"Megan was super easy to work with and saved me a ton of money!!"
We responded:
"Thank you for the review! Megan does great work for us in the Waupun office. "